It looks like you may have opened this link on a desktop computer. Please open the Family Viewing invitation email on your iPhone or iPad and tap the link again.
Having issues? Ask the Primary Account holder to re-send your Family Viewing invitation. Then, use your phone to open the email and follow the instructions.
If you need more support, please contact our customer care team through the support button in the app. You can also reach us at support@brightcanary.io.